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Refund Policy

Effective Date: August 4, 2025

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At AI-Generated, we are committed to delivering high-quality, AI-powered solutions that help streamline your practice and save your team time. We take pride in our hands-on setup and ongoing support, and we work closely with each client to ensure satisfaction.

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Because of the nature of our services — which involve custom setup, training, and integration — we operate under a limited refund policy, outlined below.

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1. Installation Fee


The $500 installation fee is non-refundable. This covers initial agent setup, training based on your practice’s materials, and preparation for integration with your website or scheduling system. Work begins shortly after payment, so this fee is retained even if service is canceled before the agent goes live.

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2. Monthly Management Fee


Our $2,000 monthly management fee is billed in advance and covers:

  • Agent hosting and monitoring

  • Updates, logic adjustments, and performance checks

  • Ongoing support and customer service

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Refunds for the monthly fee are not guaranteed and are only considered in these limited cases:

  • There is a confirmed error, failure, or delay on our part that significantly prevents the agent from operating as promised

  • The client reports the issue within 7 days of billing and gives us a reasonable opportunity to resolve it

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In any case, we will first work with you to explore all available resolutions, including adjustments, additional support, or service credit. Refunds are only issued if a resolution cannot be reasonably achieved.

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3. Eligibility Process


To request a refund under the conditions listed above, email info@ai-generated.store with:

  • Your full name and business name

  • The date and amount of the charge

  • A description of the issue

We aim to review all requests within 5 business days. Refunds, when approved, will be returned via the original payment method.

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4. No Refunds for Change of Mind or Partial Use


We do not offer refunds due to:

  • Change of mind

  • Partial use of the service

  • Lack of engagement with the AI agent once installed

Our services involve extensive setup and support, which cannot be reversed once delivered.

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5. Policy Updates


This policy may be updated from time to time. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

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6. Contact Us


If you have questions about this policy or a charge on your account, please contact us at:

Email: info@ai-generated.store
Website: https://www.ai-generated.store

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